Dear Barden Homes,
It is with great pleasure that we write to notify you of our high satisfaction level with Barden Home products and the services of Chris Connelly, your sales representative. We chose Barden due to Chris's expertise, down-to-earth nature, and his visionary planning.
We highly regard Chris Connelly as a trust worthy, detail-oriented representative of Barden Home products. The entire planning process was user-friendly and we found Chris to be one of the most credible salesmen we have ever dealt with. Ease of communication with him has been a joy!
As we requested, Chris gave us exceptional referrals for professional general contractors. We live 200 miles from our new Barden vacation home and Chris has taken care of so many of the details, it has been a pleasure to relax and enjoy the process. On a scale of 1 to 10, Chris's service has been a 10!
The Barden Home product has proven to be of the highest quality - our builder repeatedly comments on how well built the package is. The quality of the product combined with the flexibility and price have left us extremely satisfied; and our neighbors can't stop talking about how much they enjoy the house as a new addition to the neighborhood.
We absolutely give our highest recommendation. Thank you for turning our dream into reality!
Scott and Beth Riley
Endicott and Lake George, NY
We ran into a Barden Homes Display at the Syracuse State Fair. We were very excited that they were still around since we built our Barden Home in 1976. I would recommend these homes to anyone. Our home was built with quality and in the winter it stays warm and in the summer the downstairs feels almost like it is air conditioned. We have had no separation or seam problems and it was the best investment we ever made. It has been around for 31 years.
Dear Mr. Kinne,
The Orleans/Niagara BOCES Building Trades and Technical Exploration classes would like to extend a sincere thank you for the opportunity to tour your facilities on February 27th. The facilities and equipment are quite impressive. It was a great experience to walk through the plant and see firsthand how wall panels and trusses are constructed. The computers, lasers, and overall automation of the plant give all of us a unique glimpse of the future for the construction industry.
Your plant managers made us feel very welcome at your facilities. They were very informative and thoroughly answered all of our questions. It is great to know that there are still companies willing to slow production a little in order to inform and educate their customers. At no point during the tours did I get the sense that we were imposing in any way.
Thank you again for taking the time to show us your operation.
Jacob Daniels, Building Trades Instructor
As you know (because you sold us our Barden home), we've been in our new home for about three months now, and to say the least, we are not only extremely pleased, but also amazed at what a wonderful structure we have.
As you well know, the many months you worked with us during 2005, we took one of your Barden samples and reworked it about a dozen times in as many ways as we could to come up with just what we wanted. We were happy then and even happier now with the final result. We are especially appreciative of your patience, skill and tactful help along the way. Since we chose to be our own general contractor, your "nursing" of our various efforts along the way was extremely encouraging. Thank you VERY much.
As for the "product" you sold us, I can only say that, with a few minor glitches (which were promptly and generously rectified), Barden supplied us with a real "winner". The quality of the wood, especially the door and window trim, has been noted by a number of subcontractors and friends both during and after construction. We handled a lot of the materials ourselves and appreciated the overall quality.
One last note: your recommendations of subcontractors was super. With one exception, our schedule flowed well, and the quality of labor pleases us to this day.
I look forward to recommending you and your Barden supplier to friends and others looking for good service and a good product.
Sincerely and gratefully,
Dear Mr. Kleinschmidt:
We have been in our new home just a few months now and wanted to take a minute to say that the experience of building a new home with Masterpiece Builders featuring Barden homes was an enjoyable one. Our previous home was also a Barden built house. Seeing and experiencing the quality of that house and materials used was a large part of why we selected to build a new Barden home.
From the beginning Wes and Will worked with us on finding a lot, developing a budget, selecting a floor plan and making any modifications early in the process. Our Sales guru, Gaye Mayo and our Project Manager, John Wisniewski, kept us on track. Kristen Schmidt helped us to design a beautiful kitchen. Peter Hammer's email updates were extremely helpful in keeping us informed of what was happening and what was scheduled for the following week. Lisa Derrick helped us to make sure everyone was paid on time and provided copies of all checks and invoices to us. All the members of the Masterpiece Staff were professional, courteous and kept our wants in mind at all times.
We were not able to do much of the work and the contractors that Masterpiece Builders featuring Barden Homes hired to build our home were great! We were able to be on site everyday and able to meet most of the talented craftsmen who built our home. They were also very professional and they were kind to answer any questions we had. They worked quickly and cleanly.
The suppliers Masterpiece Builders featuring Barden Homes recommended were extremely helpful in working with us to select everything from plumbing fixtures, lighting, flooring, countertops, kitchen cabinets, garage doors, exterior and interior doors, etc. We prefer to work with local vendors and contractors whenever possible and were able to do that with our house.
The Barden drivers were on time with deliveries and very helpful too!
In the end, the house was done by the expected completion date and on budget too.
Thank you Wes and Kristen, Will, Gaye and John, Peter and Lisa and everyone at Barden Homes! Great job!
Lavern, Kathleen, Sean and Ryan Dietz
Robert & Carrie Martin
Barden Homes brings the world of true custom homes into an affordable price range. Their unique architectural design resulted in total satisfaction with the entire home-buying process from concept to completion. Barden's design team and sales support did whatever it took to ensure our satisfaction by going "above and beyond" to make our "dream" home come true.
Tom & Maureen Spezza
The thing that impressed us the most about Barden Homes was that we were able to act as our own general contractor and call the shots. We got far more for our money than others were able to offer.
As I near the end of the first year in my Barden home, I wanted to send a note of appreciation for the efforts of your fine company and my dealer.
The quality of the material and workmanship was simply excellent.
And, most importantly, the cost-savings from utilizing Barden's panelized construction were truly significant over the bids that I received from builders offering more conventional on-site construction! I greatly appreciated the way my dealer supervised the entire construction process, from excavation to trim.
I want to thank everyone a Barden Homes and McLachlan Builders whose efforts have resulted in the completion of my "dream home." I can strongly recommend that any person contemplating a new home should consider Barden Homes, particularly one built by McLachlan Builders.
Tom & Regina Armond
We purchased a Barden Home for several reasons — a large choice of home styles and an almost unlimited selection of materials from siding to roofing. Also we were impressed with the quality of materials used in the construction — which ultimately provided a sound house. The savings realized by being my own contractor gave us the ability to maintain costs within our budget. With the experienced staff available, my wife was able to incorporate her ideas into the design. After the construction was completed, our daughter and her husband fell in love with our new Barden Home and decided to buy their own "Barden Dream Home." We are truly satisfied with our new homes and sure you will fall in love with yours also.
Dear Mr. Barden,
Having a child with disabilities has been a challenge for my husband and I. Along our journey we have had many obstacles to hurdle, some easier than others.
When it came to the hurdle of choosing a wheelchair accessible home for our son David we began our journey very apprehensively. We had heard so many horror stories from many different people. Trying to keep open minds we began our journey. We began going to open houses, home shows, and looking in the newspaper. After leaving and looking at different homes we found no builder that was familiar with creating a wheelchair accessible home for our son David that we were comfortable with.
On the last day of the Clarence home show we walked into the Barden House and were greeted by Jeff Heideman. We spent a lot of time talking with Jeff that day. He was very honest with us and said that he had never designed a wheelchair accessible home but would be very excited to help us. We were also excited about the fact that he had a background in physical therapy.
After many meetings with Randy, Pat, Joe and Jeff at your Lockport office we finally composed a house plan that would meet our son's needs. The last night that we met with everyone at the Lockport office I had decided that I wanted to switch David's room to across the house. The drawings were completed and Randy sat back down with Pat, Joe, and Jeff and redid the floor plan without any hesitations. At that point we knew that we selected the right company.
Throughout the process we were treated with the utmost professionalism and consideration. We feel everyone at Barden goes above and beyond to satisfy the customer. Often people are quick to complain but we felt that we needed to let you know what a wonderful staff that you have working out of the Lockport office for you.
Someone asked us if we would do it all again and we replied without hesitation "only if Barden Homes was the designer". We were so pleased with the outcome of our home we have spoken to Jeff about having other families with children who are handicapped view our home.
Thank you for designing such a beautiful home my family, that we will enjoy for many years to come. If we have any needs in the future we would not hesitate to call on Barden Homes again.
Amy L. D'Angelis
Ms. Christine Fire,
It is almost 1 year to the day since we started our discussions with Bruce Stevens at New Era Development. I still can remember his call while I was in Las Vegas on a business trip and he told me we could buy the custom designed home based on the plans we had supplied. After many months of searching, we had just about given up on our "dream" since all other quotations were well over budget. (these included stick built, modular and even other panel construction companies). He revived our dream based on a realistic budget and assured me even after my disbelief and questioning that it could be done. Because of the unique concept offered by Barden, where I was able to act as the General Contractor; today we are now enjoying every minute in our beautiful new home!
I could go on and on about all the things that went right and bore you to death but suffice it to say that the home we now have moved into is so much more than we could have ever imagined. We lived with the custom plans, discussed them with so many before Barden! I knew every detail and how it would look. Today when Ann and I walk through the doors, we still can't believe we did it. Certainly it would have not been so without New Era Development and the Barden team. I even had discussed the same set of plans with another Barden representative and again our hopes were dashed. Then Bruce called made things right. He may even recall my disbelief and continued questioning as to "How can New Era do it when the others were way over our budget"? In my opinion it has all to do with Lou Olson's integrity and his long-term goal of asking a fair price for designing a great quality product. I found his approach to be unique compared to the other contractors going for "what the market will bare". It speaks to why he is building when others are not!
We have had more compliments on this house and it's uniqueness than I can speak of and we always comment about the success we had. The past cold winter, the lack of heat, no water and delays that were upsetting and unforeseen were all overcome and after them all, we now look back at them as minor and insignificant. This was my first experience building a home, and because of New Era I learned a great deal and I enjoyed the process too!
Ann and I will not forget all they did, the friendly manner in which business was conducted and we hope long after this house has been well lived in that we will remain in touch! I know doing what your company does is not easy and comes with years of experience and much patience. It shows and we are glad we didn't give up on our "Dream". Thanks to Barden and New Era for making it happen!
Peter and Ann Tomasino
Dear Mr. Gelder,
We would like to take this opportunity to let you know what a great experience we had designing our home with Joe McCombes. From the moment we met Joe we felt very confident that he would be able to be sensitive to our needs and at the same time achieve our desired results. We were apprehensive about building a new home, however, Joe calmed our fears by explaining everything and answering our many questions. One of the things that attracted us to work with Barden was the idea that we could do some of the job ourselves (which we did) and save money; therefore, enabling us to buy more of a house. Joe helped to make this a very enjoyable experience for us. The coordinated timing of each phase and Joe's consistent efforts paid off. Our house was finished at a surprisingly quick pace, and we are now living in our beautiful home (we closed just before Christmas), and loving every inch of it. We cannot say enough about Joe McCombes. He made our dream become reality. He is also very knowledgeable, helpful, friendly, and a pleasure to work with. We feel lucky to have met and worked with Joe; and we will definitely recommend him (and Barden Homes) whenever the occasion arises.
Beth and John DeLellis
As the Code Enforcement Officer of the Town of Pendleton, I had the opportunity of working with Joe McCombes and Barden Homes for several years. When my wife and I decided to design our retirement home, I felt confident giving our plans to Joe; who is an honest, caring and highly professional man. Our home was up and enclosed in a couple of weeks. John Dickinson did a great job coordinating our co-op program with Barden. We were able to save several thousand dollars by installing the insulation, hardwood floors, interior painting and design and complete the landscaping. I also designed and installed all of the trim, vanities, counter tops, bookcases, porch, deck, and tool shed. We found complete satisfaction with Joe, his staff, and Barden Homes. I personally would recommend them to anyone considering buying a new home.
Dear Mr. Gelder,
We are writing this letter to express our appreciation and gratitude to Joe McCombes of Barden Homes for helping us designing our first home. After years of renting and saving what we could, we began what we thought would be a long and difficult search for our own house. In our search we came across Joe's model home in Pendleton. Even though people traffic was heavy, Joe took the time to tell us about Barden in detail. We were thrilled at all the house Joe could give us for the money! Soon after we chose Joe and Barden as our designer, Joe took us through every step of the process from finding a lot to choosing counter tops. He helped us design a floor plan for our expanded "Wellington" that met our needs and desires perfectly. His vision and experience were invaluable as we faced many decisions along the way. In October we moved into our new home and we would not be there without Joe. He was our middleman to the contractors as well as our 24-hour answer person. Joe was a tremendous help. We are both very happy to say that we're overjoyed with our new Barden home. We would e happy to recommend Joe McCombes and Barden to our friends. We also would like to thank the people at Barden for designing a quality home and to Joe for making the home of our dreams a reality.
Sharon and Richard Anderson
Dear Mr. Gelder,
We would like to take this opportunity to express our deep appreciation and gratitude that we have for Joe McCombes and his staff. Construction on our Barden Home was completed at the end of January 2000. We are enjoying our new home, and the continued support we receive from Mr. McCombes. He truly is an asset to your organization. Throughout the process, Joe McCombes made himself available to our needs and questions. We could not be happier with his continued patience and diligent professionalism. We felt complete confidence in him at all times. He truly is an asset to your company.
Charlie and Amy Foster
Dear Mr. Gelder,
It has been about fourteen months since I took occupancy on my new Barden house, which is a modified Ethan Allen II. I can certainly speak well of the materials and design of the Barden package. The quality of workmanship is quite good, as well. What I am writing to relate to you, however, is the outstanding attention and service I have received from my dealer, Joe McCombes. Joe's attention to detail began with the project's inception and continued through moving day. He has continued to be of service to me as any needed adjustments or concerns have arisen. I told Joe when we first began to work together that my measure of a dealer was not whether problems developed, as they will on a project of this magnitude, but the dealer's diligence and dedication to solving those problems to the customer's satisfaction. Joe has not once disappointed me in this regard. From minor adjustments on materials, to drywall repairs, to a protracted problem with the landscaper/grader, he has been a tireless problem-solver and advocate. Joe fulfills his promises. During the planning and construction phases Joe kept me fully informed. His attention to detail made keeping track of payments to subcontractors and reviewing their work relatively painless. Joe's choice of subcontractors was excellent. He has built a solid team who understand Joe's expectations and work together as a team reducing the overall construction time and re-work. Joe will prosper in this business, as his name and integrity become known. Should I buy again in this area, Joe would most likely be my first and sole source.
Larry C. Johnson
Bill and I would like to thank you for the beautiful home you designed for us. We are especially thankful for the extra effort you made to get us into the home in "record time" especially for a custom home company. The Barden product itself is noteworthy, however, the subcontractors you chose were like extra "icing on the cake". They took special care to insure that no detail was left undone or handled in an unprofessional manner. We applauded them as well. If ever any future customer were interested in a Barden Home with you as the general contractor, our experience would say, "Paul Game is the best". Thank you again for your efforts, we can't thank you enough.
Very truly yours,
Dear Mr. Maunz,
We are writing to express our sincere appreciation of the outstanding work done by Mr. Joseph McCombes, Landmaster Corporation. On Saturday, August 23, 1997 we moved into our new Barden home. Already we are very happy with the spaciousness and quality workmanship of the house. This is a dream come true for us and we couldn't have done it without Joe's involvement. Briefly, Joe played a role of more than just a dealer. He moved us into the model home program and as a result we were able to have several extra amenities built in. He is a great person to work with and we can't say enough about his conscientious, sincere, and hardworking ethic. Joe is certainly a person one can trust to get things done. Strangely enough, after having our previous home up for sale for nearly nine months and after two real estate firms failed, Joe was the one who sold our home. He advised another family he knew of our house, the location, and the availability of an assumable mortgage. They would never have come to us if it weren't for Joe and we would still be dreaming of the day we might be able to get into the new house. We just felt compelled to let someone in the Barden organization know how good a job Joe is doing. You should be proud to have him representing your company. Please make sure Joe gets the recognition he deserves for all of his efforts, thank you very much.
Dan, Dana, and Sarah Green
Dear Barden & Robeson Corp.
I just wanted to take this opportunity to thank you and the Crestline Window Co. for standing behind the window warranty. I would also like you to know what a pleasure it has been dealing with your company, Tom Pollack and David Balanda. Everyone involved has been very helpful from the very start of planning the house to following through on the replacement of the defective windows. We are very proud to be the owners of a quality home by by Barden and Mr. Balanda. We cannot say enough about the superior quality of all the materials that went into our home and we show it off every chance we get. Mr. Pollack is an excellent representative for your company. He was very helpful through the planning and designing of our home. Whenever something needed to be done, Tom was always there to be sure that it was done in a timely manner. Thank you again for our beautiful Barden & Robeson home.
David & Susan Elwyn
Now that our house is complete and we have been in it for 9 months, we would like to share our experience working with you and Barden Homes. Our decision to use Barden Homes, rather than an independent home builder, was based on the following factors:
We believed that Barden's material costs would be lower because of their purchasing power; volume discounts they receive from manufacturers. We used the same products in our Barden Home that we would have used with an independent builder, including Marvin Integrity windows, Hardy cement fiber siding, Corian countertops, HomeCrest cabinets, oak flooring, stairs, and railings, and Georgia Pacific engineered wood floor joists and LVL beams, and found the pricing from Barden to be better than from any of the independent contractors we me with. We liked having a large reputable company standing behind our home. Barden's office staff in Cortland was professional and responsive, and always there to answer the phone when we called with a question- not out on a jobsite. Any problems we have had to date have been addressed by Barden promptly and without question, and we like knowing that Barden will be there should questions or problems arise in the future. We believed that the construction of framed wall assemblies in an indoor, well equipped workshop in Barden's Cortland plant, for delivery and erection on the jobsite, would offer quality advantages over constructing these same assemblies on the jobsite. The timing of our project resulted in framing beginning in January. Because the wall assemblies, roof trusses, and other shell components were delivered to the jobsite ready for erection, our house was framed and enclosed within a few weeks after construction began. We trusted Bob Reohr. Bob worked with us throughout the process, and acted as our representative working with Barden and with the independent subcontractors on the project. Bob followed the construction process closely, and was onsite frequently if not daily to ensure that materials had arrived, subcontractors were working, and the work in general was proceeding as planned. Bob seemed genuinely concerned with us being totally satisfied with our home buying experience. We are very happy with our new house, and would recommend Barden Homes, represented by Reohr Custom Homes, to any family looking to build.
Beth & John DeLillis
Barden, I would like to take this opportunity to let you know what a great experience we had designing our home. We are very confident that you would be able to be sensitive to our needs and at the same time achieve our desired results. We cannot say enough about Barden Homes our dream became reality.
Beth & John DeLillis
I would like to thank you for the beautiful home you designed for us. We are especially thankful for the extra effort you made to get us into the home in: record time: especially for a custom home designer.
Very truly yours,
Dear Fred, Theresa & Staff,
Thank you again so very much for the beautiful flower arrangement, it makes a beautiful centerpiece. Thank you for everything that you've done for us over the last year. We wouldn't be in the house with out you!
Kim & Dale Berger
Thank you for guiding Lynn and I through this complicated process of designing our home and making it a reality. As I approach the house I remember your words – "home"—I'm home! Marsha, Lynn and I enjoyed the dinner out, it certainly came at a good time and so thoughtful of you. Stop in please.
Fondly, Margie Miller
This is to thank you, and to provide you with this letter of recommendation for the wonderful job you did in buying our Barden home this year. Your help and leadership in the design, siting, acquiring permits, sub-contractor selection and construction oversight resulted in our first new home being a home of distinction on Chenango Lake. The Barden Home quality is first rate. Your price estimating, timing and though there has not been much need, your after service and follow through has been exemplary. You are truly a man of great honesty and integrity. It has been a pleasure working with you. We are very pleased to give you and Barden Homes our highest recommendation. Please feel free to use us as references. We are very satisfied customers!
Sincerely, John and Gail Hunt
I would like to commend Barden Homes on the completion of our new home on Tully Lake. The materials and construction are of high quality; the construction process was quick and allowed us to be in our new home for a major family event that was planned for the end of June. I would highly recommend the panelized method of construction- we feel the quality was first rate in addition to completing the house in a much shorter period of time. The process of selecting the materials was easy, given the multitude of choices; the dealer, Tom Niederhofer, was in close contact as the process moved forward. Tom did an exceptional job in keeping us informed as we made a few changes to the plans, as the construction was under way. We felt very comfortable with the construction process in spite of being in Arizona during the construction. Given the outstanding location we began with on the lake, the results were excellent. Please feel free to use this letter as a reference. We look forward to spending many years at the lake in this wonderful home!
Sincerely, E. Thomas Billard
Dear Mr. Tomko,
This is to share our experience with you in designing our first new home this year. We evaluated and selected Barden Homes as a result of pursuing an advertisement John Hunt, Creative Building Services, had placed in our local paper. We toured your factory in Homer and looked at several Barden Homes at various stages of completion in Cortland. The quality we were looking for was very apparent, and we decided to proceed with purchasing a Barden Home. The attached unsolicited letter of recommendation for Mr. Hunt says it all. If you provide recognition to your dealers, we would like to nominate Mr. John Hunt for Barden's Dealer of the Year. We would emphasize John's exemplary character. It truly was a good experience working with him. He is an outstanding representative of Barden Homes. The Barden Home quality is first rate. Your design staff was very helpful. The only glitch we experienced was in your administrative area dealing with your internal accounting processes. Net, we are very pleased to give Barden Homes our highest recommendation. Please feel free to use us as references. We are very satisfied customers!
Sincerely, John and Gail Huhtala
Dear Mr. Gelder,
My wife and I felt it was absolutely necessary to express our appreciation and sincere thanks to the Barden Professionals that made our dream home a reality. Prior to designing with Barden we visited a countless number of other builder models. The Barden Homes consistently stood out from the others for quality and craftsmanship regardless of the value of the home. Your program enabled us to save money without sacrificing quality or expectations. There are two individuals that we must personally recommend; Joe McCombes and Ralph Dufour. It is easy to see why Barden has been so successful with the professionalism of individuals such as Joe and Ralph. I cannot list the number of times they put aside what they were doing to address our concerns. The result was always the same
they met or exceeded our expectations. Before buying we had heard a lot of nightmare stories about building a house. Joe and Ralph, along with the professional crews they work with, made our experience a pleasure. Ralph was diligent in his progress towards a timely completion with a genuine concern for our satisfaction, and when Joe came through for a follow up, we could not find a significant thing wrong with our house. We cannot say enough about their level of commitment to us and our appreciation of that commitment. Thanks to everyone at Barden that made 6508 Amy Lane a reality. Please feel free to use us as a reference to anyone considering a Barden Home.
Sincerely, Brad Cherry
Scott & Julie Lynch
We are now living in our second Barden Home. Barden gave us the opportunity to buy the home we really wanted at a price we could afford. Designing your own home is not for everyone, but those with a sense of adventure and willingness to learn will benefit greatly from the Barden package. We are very grateful to Mike and Kris Bierer for introducing us to Barden. They helped us to achieve the dream and vision of our new home. Being our own builder allowed us to do it our way! We wouldn't change a thing. Happy Building.
Mike & Marie Bleau
An exciting and pleasant experience from start to finish – from selecting a house site and house plan, making floor plan changes, to the unlimited choices which made our home exactly what we wanted. The friendly and courteous people at Barden Homes and Vermont Built, INC. made us feel comfortable and were nothing less than professional and responsive. We just want to have everyone who had anything to do with our new home over for dinner to thank them for a most pleasant experience. The personal attention given by Paul Truax and his family at Vermont Built, Inc. was phenomenal. Our decision to buy with Barden was made when we met Paul and his wife, Colleen, for the first time, with their grandson, Alex, in tow, at one of their projects. We were sold as soon as we seen the quality of materials and workmanship, which were very evident since we previously had met with several other contractors. We cannot thank Barden Homes and Vermont Built, Inc. enough for want we now call home.